Terms And Conditions

CRDN North Central Ohio · crdnohio.com · Effective Date: January 1, 2026

Welcome to the website of CRDN North Central Ohio (“Company,” “we,” “us,” or “our”), located in Akron, Ohio. These Terms and Conditions (“Terms”) govern your access to and use of our website at crdnohio.com (the “Site”), including all content, features, and functionality offered on or through the Site.

By accessing or using this Site, you acknowledge that you have read, understood, and agree to be bound by these Terms. If you do not agree to these Terms, you must discontinue use of the Site immediately.

1. Use of the Site

This Site is provided for general informational purposes related to the restoration services offered by CRDN North Central Ohio. The Site also provides interactive features, including contact forms, appointment scheduling, live chat, and a job estimator tool, to facilitate communication between you and our team.

By using this Site, you agree to the following:

You will use the Site only for lawful purposes and in accordance with these Terms.
You will not use the Site in any manner that could damage, disable, overburden, or impair the Site or interfere with any other party’s use of the Site.
You will not attempt to gain unauthorized access to any portion of the Site, any systems or networks connected to the Site, or any server operated by CRDN North Central Ohio.
You will not use any automated means, including bots, scrapers, or spiders, to access the Site or collect content or data from the Site without our prior written consent.
You will provide accurate and truthful information when using any interactive features of the Site.

2. Interactive Features

2.1 Contact Forms

Our Site provides contact forms that allow you to submit inquiries, request information, or reach our team. By submitting a contact form, you consent to being contacted by CRDN North Central Ohio via the contact information you provide, including by phone, email, or text message, for the purpose of responding to your inquiry.

2.2 Appointment Scheduling

Our Site may include an appointment scheduling feature that allows you to request or book appointments with our team. Scheduled appointments are subject to availability and confirmation by CRDN North Central Ohio. We reserve the right to reschedule or cancel any appointment at our discretion. Submission of a scheduling request does not guarantee an appointment until confirmed by our team.

2.3 Live Chat

Our Site may offer a live chat feature to provide real-time assistance. Live chat communications may be monitored or recorded for quality assurance, training, and recordkeeping purposes. Information provided through live chat is subject to our Privacy Policy. Live chat is provided for informational purposes only and does not constitute a binding agreement, contract, or guarantee of service.

2.4 Job Estimator

Our Site may include a job estimator tool that allows you to receive a preliminary, non-binding estimate for restoration services. Estimates generated by the job estimator tool are for informational purposes only and do not constitute a quote, bid, proposal, or binding offer. Actual costs may vary based on a variety of factors, including but not limited to the scope of work, site conditions, materials required, and other variables that can only be assessed through an in-person evaluation. A formal proposal or agreement will be provided separately by CRDN North Central Ohio before any work is commenced.

3. Text Messaging Consent and Communications

3.1 Consent to Receive Text Messages

By providing your phone number through any feature on the Site—including contact forms, appointment scheduling, live chat, or the job estimator—you expressly consent to receive text messages (SMS and MMS) from CRDN North Central Ohio at the phone number you provide. By providing your consent, you agree that CRDN North Central Ohio may send you text messages for the following purposes:

Appointment confirmations, reminders, and scheduling updates
Service-related notifications and status updates
Responses to your inquiries and requests
Follow-up communications regarding estimates or service proposals
Promotional offers, special discounts, and marketing communications

3.2 Message Frequency and Rates

Message frequency may vary depending on the nature of your interaction with CRDN North Central Ohio. Message and data rates may apply depending on your mobile carrier and plan. CRDN North Central Ohio is not responsible for any charges incurred from your mobile carrier as a result of receiving text messages from us.

3.3 Opt-Out

You may opt out of receiving text messages from CRDN North Central Ohio at any time by replying STOP to any text message you receive from us. After opting out, you will receive a one-time confirmation message, and no further text messages will be sent to you unless you re-subscribe or provide your consent again. You may also opt out by contacting us directly at brian.rick@crdn.net.

3.4 Help

For assistance with text messaging from CRDN North Central Ohio, reply HELP to any text message you receive from us, or contact us at brian.rick@crdn.net.

3.5 No Obligation

Consent to receive text messages is not a condition of purchasing any goods or services from CRDN North Central Ohio. You may choose not to provide consent and may still use the Site and contact us through other means.

3.6 Supported Carriers

Text messaging services are supported by most major wireless carriers. CRDN North Central Ohio does not guarantee delivery of text messages and is not liable for any undelivered or delayed messages.

4. Intellectual Property

All content on this Site, including but not limited to text, graphics, logos, images, photographs, software, and the overall design and layout of the Site (collectively, “Content”), is the property of CRDN North Central Ohio or its licensors and is protected by applicable copyright, trademark, and other intellectual property laws.

You may not reproduce, distribute, modify, create derivative works from, publicly display, publicly perform, republish, download, store, or transmit any Content from this Site without the prior written consent of CRDN North Central Ohio, except as incidental to normal web browsing (such as temporary caching by your browser).

5. Disclaimer of Warranties

THE SITE AND ALL CONTENT, FEATURES, FUNCTIONALITY, AND SERVICES PROVIDED ON OR THROUGH THE SITE ARE PROVIDED ON AN “AS IS” AND “AS AVAILABLE” BASIS, WITHOUT ANY WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED.

To the fullest extent permitted by applicable law, CRDN North Central Ohio disclaims all warranties, express or implied, including but not limited to implied warranties of merchantability, fitness for a particular purpose, title, and non-infringement. Without limiting the foregoing, CRDN North Central Ohio does not warrant that:

The Site will be available at all times, uninterrupted, or free of errors, viruses, or other harmful components.
The Content on the Site is accurate, complete, reliable, current, or free of typographical errors.
Any estimates, information, or results obtained through the use of the Site (including the job estimator tool) will be accurate or reliable.
Any defects or errors in the Site will be corrected.

CRDN North Central Ohio does not provide any guarantees or warranties on restoration services through this Site. Any warranties, guarantees, or service commitments related to restoration work, if applicable, will be set forth exclusively in a separate written agreement between you and CRDN North Central Ohio.

6. Limitation of Liability

The specific terms, conditions, and limitations governing CRDN North Central Ohio’s liability in connection with its restoration services are subject to change and may vary depending on the nature and scope of the services provided. For the most current and applicable information regarding limitations of liability, you are encouraged to contact CRDN North Central Ohio directly.

You may reach us at:

Email: brian.rick@crdn.net

Website: crdnohio.com

To the fullest extent permitted by applicable law, in no event shall CRDN North Central Ohio, its officers, directors, employees, agents, or affiliates be liable to you for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, data, use, goodwill, or other intangible losses, arising out of or in connection with your access to or use of (or inability to access or use) the Site, any content on the Site, or any information, estimates, or communications obtained through the Site.

This limitation of liability applies regardless of the theory of liability, whether based in contract, tort (including negligence), strict liability, or any other legal theory, and whether or not CRDN North Central Ohio has been advised of the possibility of such damages.

Nothing in these Terms is intended to limit or exclude liability that cannot be limited or excluded under applicable law. This section pertains to the use of the Site and its features only. Liability related to the performance of restoration services will be governed by the terms of any applicable service agreement between you and CRDN North Central Ohio.

7. Indemnification

You agree to defend, indemnify, and hold harmless CRDN North Central Ohio, its officers, directors, employees, agents, and affiliates from and against any and all claims, damages, losses, liabilities, costs, and expenses (including reasonable attorneys’ fees) arising out of or related to: (a) your use of the Site; (b) your violation of these Terms; (c) your violation of any third-party rights, including intellectual property rights; or (d) any content or information you submit through the Site’s interactive features.

8. Third-Party Links and Services

The Site may contain links to third-party websites, platforms, or services that are not owned or controlled by CRDN North Central Ohio. We have no control over, and assume no responsibility for, the content, privacy policies, or practices of any third-party websites or services. The inclusion of any link on our Site does not imply endorsement, approval, or recommendation by CRDN North Central Ohio. You acknowledge and agree that we shall not be liable for any damage or loss caused by or in connection with your use of any third-party websites or services.

9. Governing Law and Jurisdiction

These Terms and any disputes arising out of or related to these Terms or your use of the Site shall be governed by and construed in accordance with the laws of the State of Ohio, without regard to its conflict of law principles. You agree that any legal action or proceeding arising out of or related to these Terms or the Site shall be brought exclusively in the state or federal courts located in Summit County, Ohio, and you consent to the personal jurisdiction of such courts.

10. Severability

If any provision of these Terms is found to be invalid, illegal, or unenforceable by a court of competent jurisdiction, such invalidity, illegality, or unenforceability shall not affect the remaining provisions of these Terms, which shall continue in full force and effect. The invalid or unenforceable provision shall be modified to the minimum extent necessary to make it valid and enforceable while preserving the original intent of the provision.

11. Entire Agreement

These Terms, together with our Privacy Policy, constitute the entire agreement between you and CRDN North Central Ohio with respect to your use of the Site and supersede all prior or contemporaneous communications, proposals, and agreements, whether oral or written, between you and CRDN North Central Ohio regarding the Site. For clarity, these Terms govern your use of the Site only and do not supersede or modify any separate written service agreement between you and CRDN North Central Ohio relating to the performance of restoration services.

12. Changes to These Terms

CRDN North Central Ohio reserves the right to modify, amend, or update these Terms at any time and at our sole discretion. When we make material changes, we will update the “Effective Date” at the top of this page. Your continued use of the Site following the posting of revised Terms constitutes your acceptance of the changes. We encourage you to review these Terms periodically to stay informed of any updates.

13. Contact Us

If you have any questions or concerns regarding these Terms and Conditions, please contact us at:

CRDN North Central Ohio

Akron, Ohio